ECM Report

Complementary product stacks and similar infrastructures should benefit customers in a relatively short period of time. Read the rest of this entry »

Nice product synergy and what appears to be a good price make this deal a win for the Stellent community. But what of the Optika community? Read the rest of this entry »

Beginning in June of 2003, we began to reveal, one at a time, our top twelve ‘Keys to a successful ECM initiative’. Check back here each month to see the complete list to that point. Read the rest of this entry »

Most salespeople in a particular segment can become pretty adequate at selling products within that segment. Even the most simplistic sales strategies call for an understanding (or memorization) of benefits, features, corporate advantages, product differentiators and the overall, generic “value propositions”. Read the rest of this entry »

I am sometimes questioned about what the term “Knowledge Management” (KM) actually means. My standard, default answer is “I don’t know.” If probed further, you might get something cryptic and useless like “it means something different to everyone” or “it changes every day”. And if I’m in a really cranky mood you may be the unfortunate recipient of the can of worm opening “what is knowledge anyway?”. Setting some of these philosophical discussions aside for the moment, let’s discuss the real meaning of “Knowledge Management”. At least, the real meaning as defined by me. Read the rest of this entry »

My current take is…. yes and no. Yes, obviously, the industry is consolidating. Big companies are buying little companies. Duh. That’s consolidation. But are the products consolidating? Read the rest of this entry »

The more I think about this the more curious I get. Read the rest of this entry »

I liked both of these acquisitions separately but together there seems to be a significant amount of product overlap. Read the rest of this entry »

They maintain that they are not looking to be acquired. Is this smart? Read the rest of this entry »

The announcement that OpenText and IXOS will merge is simply a continuation of the events set in motion last week by the EMC/Documentum acquisition. Make no mistake, the lines have been drawn. Either merge to become big, or become big on your own, but it is obvious that the perception in the industry is that you must have more than a niche offering to compete going forward. Read the rest of this entry »