ECM Report

Beginning in June of 2003, we began to reveal, one at a time, our top twelve ‘Keys to a successful ECM initiative’. Check back here each month to see the complete list to that point. Continue reading »

Most salespeople in a particular segment can become pretty adequate at selling products within that segment. Even the most simplistic sales strategies call for an understanding (or memorization) of benefits, features, corporate advantages, product differentiators and the overall, generic “value propositions”. Continue reading »

I am sometimes questioned about what the term “Knowledge Management” (KM) actually means. My standard, default answer is “I don’t know.” If probed further, you might get something cryptic and useless like “it means something different to everyone” or “it changes every day”. And if I’m in a really cranky mood you may be the unfortunate recipient of the can of worm opening “what is knowledge anyway?”. Setting some of these philosophical discussions aside for the moment, let’s discuss the real meaning of “Knowledge Management”. At least, the real meaning as defined by me. Continue reading »

My current take is…. yes and no. Yes, obviously, the industry is consolidating. Big companies are buying little companies. Duh. That’s consolidation. But are the products consolidating? Continue reading »

The more I think about this the more curious I get. Continue reading »

I liked both of these acquisitions separately but together there seems to be a significant amount of product overlap. Continue reading »

They maintain that they are not looking to be acquired. Is this smart? Continue reading »